The Lippo Village Town Management Division (TMD) has proved to be an innovative and highly successful municipal management system which has demonstrated a high degree of competency and reliability in handling the total administration of Lippo Village’s residents. This is being carried out also in varying degrees, in the other townships and macro developments being managed by Lippo Karawaci.
Over the years, TMD has assumed virtually the whole gamut of responsibilities which is generally provided by the public sector, i.e. local government. With customer expectations higher than those available locally, TMD has been well accepted by the township residents and commercials as well as educational and healthcare enterprises. To this can be added the interest taken and support given by the local government in the province and regency in what is seen as support for their efforts at better governance, as well as a benchmark which is regularly being studied by senior government officals from around Indonesia and the Region.
TMD’s high quality services include the following:
- Roads and drains maintenance and flood retention and control;
- Potable water treatment and reticulation, sewage treatment and 100% recycling;
- 24/7, 5 layer town-wide security, traffic control, road safety and traffic calming;
- Internal and external public transport systems, with increasing investments to make walking and cycling more viable;
- Planning and building regulations, with more effective enforcement;
- Environmental improvement, maintenance and self-sustainability, targeting a reduction of temperatures, maximizing solid waste recycling and livability with cleaner air, easy access to healthy amenities and greater and safer sidewalks to schools, university, hospital, shopping and employment.
Through this effective governance, TMD has succeeded in improving property values and retained the loyalty of the residents and commercial entities.