C. Role of Stakeholders
NO ITEMS   QUESTIONS REFERENCES
C.1   Respect to the Rights of Stakeholders  
  C.1.1 Stipulates the existence and scope of the company's efforts to address customers' welfare? File: AR page 161 162 164 & 348 349
  C.1.2 Explains supplier/contractor selection practice? File: Code of Conduct Article 5
  C.1.3 Describes the company's efforts to ensure that its value chain is environmentally friendly or is consistent with promoting sustainable development? File: AR page 347
  C.1.4 Elaborates the company's efforts to interact with the communities in which they operate? File: AR page 345-346
  C.1.5 Describe the company's anti-corruption programmes and procedures? N/A
  C.1.6 Describes how creditors' rights are safeguard? Web: Credit Rating
  C.1.7 Does the company have a separate report/section that discusses its efforts on environment/economy and social issues? YES. AR page 344-357
  C.1.8 Supplier/Contractor selection and criteria File: Code of Conduct Article 5
  C.1.9 Environmentally-friendly value chain File: AR page 159
  C.1.10 Interaction with the communities File: AR page 156-160
  C.1.11 Anti-corruption programmes and procedures N/A 
  C.1.12 Creditors' rights WEB: Credit Rating
C.2   Opportunity to Obtain Effective Redress for Violation of Their Rights  
  C.2.1 Does the company provide contact details via the company's website or AR which stakeholder can use to voice their concerns and/or complaints for possible violation of their rights? WEB: About Us & Contact Us
C.3   Performance-Enhancing Mechanism for Employee Participation  
  C.3.1 Does the company explicitly disclose the health, safety, and welfare policy for its employee? File: Company Regulation Chapter IV & V 
  C.3.2 Does the company publish relevant information relating to health, safety, and welfare of its employee? File: Company Regulation Chapter IV & V  
  C.3.3 Does the company have training and development programmes for its employees? √ 
  C.3.4 Does the company publish relevant information on training and development programmes for its employees? File: AR page 198-199
  C.3.5 Does the company have a reward/compensation policy that accounts for the performance of the company beyond short-term financial measures? N/A
C.4   Freely Communicate for Stakeholders about Their Concerns on Illegal or Unethical Practices  
  C.4.1 Does the company have procedures fo rcomplaints by employees concerning illegal (including corruption) and unethical behaviour? WEB: Whistleblowing System
  C.4.2 Does the company have a policy or procedures to protect an employee/person who reveals illegal/unethical behavior from retaliation? WEB: Whistleblowing System