C. Role of Stakeholders
NO ITEMS   QUESTIONS REFERENCES
C.1   The Rights of Stakeholders that are Established by Law or Through Mutual Agreements Are to be Respected  
  C.1.1 The existence and scope of the company's efforts to address customers' welfare? File: AR page 418 - 429
  C.1.2 Explains supplier/contractor selection practice? File: Code of Conduct Article 5
  C.1.3 The company's efforts to ensure that its value chain is environmentally friendly or is consistent with promoting sustainable development? File: AR page 418-419
  C.1.4 The company's efforts to interact with the communities in which they operate? File: AR page 423-429
  C.1.5 The company's anti-corruption programmes and procedures? N/A
  C.1.6 How creditors' rights are safeguard? Web: Credit Rating
  C.1.7 Does the company have a separate report/section that discusses its efforts on environment/economy and social issues? YES. AR page 416-429
C.2   Where Stakeholder Interests are protected by law, Stakeholders Should Have the Opportunity to Obtain Effective Redress for Violation of Their Rights  
  C.2.1 Does the company provide contact details via the company's website or AR which stakeholder can use to voice their concerns and/or complaints for possible violation of their rights? WEB: About Us & Contact Us
C.3   Mechanisms for Employee Participation Should be Permitted to Develop  
  C.3.1 Does the company explicitly disclose the policies and practices on health, safety, and welfare for its employee? File: Company Regulation Chapter IV & V 
  C.3.2 Does the company explicitly disclose the policies and practices on training and development programmes for its employees? File: Company Regulation Chapter IV & V  
  C.3.3 Does the company have a reward/compensation policy that accounts for the performance of the company beyond short-term financial measures? N/A
C.4   Stakeholders Including Individual Employee and Their Representative Bodies, Should be able to Freely Communicate Their Concerns about Illegal or Unethical Practices to the Board and Their Rights Should Not be Compromised for Doing This  
  C.4.1 Does the company have a whistle-blowing policy which includes procedures for complaints by employees and other stakeholders concerning alleged illegal and unethical behaviour and provide contact details via the company's website or annual report WEB: Whistleblowing System
  C.4.2 Does the company have a policy or procedures to protect an employee/person who reveals illegal/unethical behavior from retaliation? WEB: Whistleblowing System